FAQ
Frequently Asked Questions
What sizes does Ghumar offer?
We offer sizes M (38) · L (40) · XL (42) · XXL (44) · 3XL (46). Sizes are displayed as both Indian bust size and Western letter size. We recommend checking our Size Guide before ordering. If you are between sizes, always go one size up.
Do you accept Cash on Delivery (COD)?
Yes, we accept COD on orders up to ₹15,000. A nominal handling fee of ₹50–100 applies. For orders above ₹15,000, prepayment is required via UPI, card, or net banking through Razorpay.
How long does delivery take?
Orders are dispatched within 2–3 business days. Standard delivery takes 5–7 business days. Express delivery (2–3 days) is available at checkout. You will receive a tracking link via WhatsApp and email once your order ships.
How do I track my order?
Once dispatched, you will receive a tracking number via WhatsApp and email. Use it to track your shipment on the courier's website. For queries, WhatsApp us anytime during business hours.
What is your return and exchange policy?
We offer a 7-day exchange policy from the date of delivery. We accept exchanges for size or style. Refunds are only issued for manufacturing defects or wrong items. Customer pays return shipping for preference exchanges; Ghumar pays for defective/wrong items. See our full Return Policy.
Is shipping free?
Yes. We offer free standard shipping across India on all orders. No minimum order value. No hidden charges at checkout.
Do you offer customisation?
We currently do not offer custom stitching or tailoring. Our garments are ready-to-wear in listed sizes. If you have a specific fit concern, WhatsApp us before placing your order — we are happy to help.
Are prices inclusive of GST?
Yes. All prices on ghumar.in include 12% GST. The price you see is the price you pay — no surprises at checkout.
Still have questions?
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